MIMI DONALDSON
Be the first on your block to have an
autographed copy of
BLESS YOUR
STRESS!A fresh, light,
original take on stress that is enlightening but not frightening and entertaining,
not draining. A wealth of uncommon-sense strategies from the ridiculous to the
sublime for lightening your stress load and heightening your enjoyment of life. Plus
some great Rubes® cartoons!
At
Your Service: Gain the competitive edge to gain customers for life.
No other company
operates quite the same way you do. Even another company in
the same industry has a different combination of human
resources, corporate philosophies and business objectives.
AT YOUR SERVICE recognizes these realities. AT YOUR SERVICE
will give you the customized tools to assist you in handling
every customer contact with grace and control. Studies show
that seven out of ten people stop doing business with a firm
because of the way they are treated on the first contact. If
you are that first contact, in the mind of the customer you
are the company. How you handle that first contact is
all-important to the success or failure of your firm. AT
YOUR SERVICE will be custom-tailored to the unique contacts
that you handle in your company. The results will be
guaranteed customer satisfaction, greater job satisfaction
for you, and increased self-esteem and productivity.
